Incidents (Entities Access)

The Incidents option within Entities provides another access point to the main Incidents screen. Selecting Incidents from within Entities will take the user to the same incident list available from the main Incidents section in the sidebar.

Detailed information about the Incidents and Incident Details screens is covered in the Incidents section of this guide. Incident workflows, including creating, editing, updating, merging, closing, and approving incidents, are also covered in the Incidents section.