User Training Program

The Aware Intel Hub User Training Program provides a structured, instructor-led framework for training personnel on how to effectively use the Aware Intel Hub platform. This guide is designed to support consistent, repeatable training across agencies by combining presentation materials, live system demonstrations, and guided, scenario-based walkthroughs.

The program outlines a complete training flow, including slide-based instruction, hands-on system navigation, and step-by-step incident management exercises. It also includes both a detailed training outline for instructors and a quick reference version for streamlined delivery.

This resource is intended to help agencies build internal training capability, reinforce key operational concepts, and ensure users can confidently navigate the system, manage incidents, and understand approval workflows. It supports both general users and system administrators, with flexible guidance based on audience needs.

Download the PDF guide here: Aware Intel Hub User Training Program